Frequently Asked Questions
Your guide to shopping with Pulsar
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart as our cuts vary between slim and oversized fits.
What payment methods do you accept?
Pulsar accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Pulsar is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel™ branded fibers.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.